ACS Positioned in 'Leaders' Quadrant for Worldwide HR Business Process Outsourcing Services
DALLAS, Dec. 4 /PRNewswire-FirstCall/ -- Affiliated Computer Services, Inc. (NYSE: ACS) today announced it has been placed in the "Leaders" quadrant in industry analyst firm Gartner Inc.'s Magic Quadrant for Comprehensive HR BPO (Robert H. Brown, Nov. 25, 2008).
Gartner examined providers' capabilities to provide end-to-end human resources business process outsourcing of most, if not all, of the HR functions, including payroll, benefits administration, hiring and recruiting, education and training and personnel administration.
ACS was positioned in the leaders quadrant based on the evaluation criteria of ability to execute and completeness of vision. According to the report, leaders have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. The comprehensive HR BPO players in this quadrant generally share superior market understanding, including market responsiveness and track record, and they have a relatively strong global reach, deep technology leverage, and above-average customer experience as common denominators.
"ACS has been successfully delivering end-to-end HR solutions for many years. Our clients turn to us because we offer the right expertise, processes, people and disciplines to help them truly transform their businesses," said Ann Vezina, executive vice president and group president, Commercial Solutions, ACS. "We believe our positioning in the leaders quadrant by Gartner is confirmation of what we provide our clients - extensive global reach, deep technology expertise, an understanding of the market and our clients' unique challenges."
ACS' Human Capital Management Solutions cover the entire spectrum of the HR function and its services are provided to more than 4 million employees and retirees in more than 80 countries worldwide in 20 languages. ACS' breadth of comprehensive HR BPO offerings include outsourcing services (including workforce administration, recruiting and staffing, and payroll and compensation administration); total benefits outsourcing services (including health and welfare administration to defined benefit and contribution plans); and learning management services (including learning design, content management and development). ACS' services are further differentiated by the HR consulting and advisory services offered by its subsidiary Buck Consultants.
About ACS
ACS, a global FORTUNE 500 company with 63,000 people supporting client operations reaching more than 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients. The company's Class A common stock trades on the New York Stock Exchange under the symbol "ACS." Learn more about ACS at www.acs-inc.com.
The Magic Quadrant is copyrighted 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
