Feature News

LOS ANGELES, Aug. 31 /PRNewswire/ -- Mercury Insurance has dispatched claims adjusters to a mobile location at the La Canada evacuation center, which is serving to expedite the claims process for victims of the Angeles National Forest "Station" wildfire. It is located at La Canada High School, at 4463 Oak Grove Drive in La Canada Flintridge. Claims can be reported 24 hours a day, seven days a week to the Mercury Claims Hotline at (800) 503-3724.

The uncontained Station wildfire is ravaging the hillsides and canyons of Southern California's San Gabriel Mountains. Mercury's claims team is ready to assist policyholders impacted by the fire who were forced to evacuate their homes or have suffered property damage.

"The Mercury claims team is here for our customers in the event they need to make a claim during this difficult time," said Joanna Moore, Mercury's chief claims officer. "Events such as these fires can be devastating and we will do everything we can to help our policyholders get back to normal as quickly as possible."

Mercury Claims Hotline: 1-800-503-3724

To help speed the claims process, Mercury suggests claimants consider the following tips when filing a claim:

When filing a claim

• Contact Mercury immediately to report your loss.
• Do not remove debris or damaged property that may be related to your claim.
  

Steps after filing a claim

• Prepare a detailed inventory of destroyed or damaged property.
• Offer photos or videotapes of your home and possessions to your adjuster, if these are available.
• Keep copies of communications between you and your adjuster.
• Keep records and receipts for additional living expenses that were incurred if you were forced to leave your home, and provide copies to your adjuster.
  

About Mercury Insurance

Founded in 1962, Mercury Insurance (MCY) is a multiple-line insurance organization offering predominantly personal automobile and homeowners insurance through a network of independent agents and brokers in California, Florida, New Jersey, Texas, Arizona, New York, Georgia, Oklahoma, Illinois, Michigan, Nevada, Virginia and Pennsylvania.

    Contacts:         Coby King
                      MWW Group
                      (213) 486-6560, ext. 319

                      Melissa Spraul
                      MWW Group
                      (213) 486-6560, ext. 313

                      Erik Thompson
                      Mercury Insurance Group
                      (661) 291-6435