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ATLANTA, Sept. 25 /PRNewswire/ -- Claims Adjusters for Mercury Insurance are available to assist victims of Georgia's worst flooding in 60 years.

Mercury policyholders can report their losses 24 hours a day, seven days a week by calling Mercury's Claims Hotline at (800) 503-3724.

Experienced claims representatives are available to help with claims, arrange for temporary housing or provide assistance with living expenses if policyholders have been displaced, in the event they suffer a covered loss.

"We understand that events like these floods can be devastating for our policyholders," said Joanna Moore, chief claims officer for the Mercury. "That's why our team is always available to help our customers through the entire process."

Flood claims can be very complex, as some elements of claims may be covered under policyholders' standard homeowners insurance policies, while others may be covered by standalone flood insurance provided through the National Flood Insurance Program. Mercury recommends that every homeowner speak with an agent to determine what coverage is best for them.

"It's always a good idea to review your policy annually with your agent, who may also recommend purchasing a flood policy if your home is adjacent to a flood risk-zone," said Moore.

To accelerate the claims process, Mercury suggests claimants consider the following tips when filing a claim:

When filing a claim

• Contact Mercury immediately to report your loss.
• Do not remove debris or damaged property that may be related to your claim.
  

Steps after filing a claim

• Prepare a detailed inventory of destroyed or damaged property.
• Offer photos or video tapes of your home and possessions to your adjuster, if these are available.
• Keep copies of communications between you and your adjuster.
• Keep records and receipts for additional living expenses that were incurred if you were forced to leave your home, and provide copies to your adjuster.
  

About Mercury Insurance

Founded in 1962, Mercury Insurance (MCY) is a multiple-line insurance organization offering predominantly personal automobile and homeowners insurance through a network of independent agents and brokers in California, Florida, New Jersey, Texas, Arizona, New York, Georgia, Oklahoma, Illinois, Michigan, Nevada, Virginia and Pennsylvania.

    Contacts:  Coby King                   Melissa Spraul
               MWW Group                   MWW Group
               (213) 486-6560, ext. 319    (213) 486-6560, ext. 313

               Erik Thompson
               Mercury Insurance
               (661) 291-6435