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ACS Receives Positive Ratings in Leading Industry Analyst Firm's MarketScope Reports for Global Remote Support and Remote Monitor Services
 

DALLAS, Oct. 29 /PRNewswire-FirstCall/ -- Affiliated Computer Services, Inc. (NYSE: ACS) has received positive market ratings in industry analyst firm Gartner Inc.'s MarketScope for Remote Support Services (Oct. 17, 2008) and MarketScope for Remote Monitor Services (Oct. 21, 2008). Gartner conducted both studies from a global perspective, examining providers' capabilities to support clients in North America, EMEA and the Asia/Pacific region.

ACS has a long history of providing remote infrastructure management and remote support as core components of its IT infrastructure solution. Both are offered as stand alone services. These round-the-clock services are offered to clients outsourcing their security, network services, storage, service desk, operations, midrange, mainframe and desktop support.

"Our global clients have benefitted from ACS' remote services for more than a decade," said Derrell James, executive vice president and group president, IT Outsourcing Solutions, ACS. "By leveraging our extensive global delivery network, ACS clients are ensured of best-in-class security practices, technology and protocol from our team of experts. We believe Gartner's 'positive' ratings confirm ACS's position in the market and our commitment to providing clients increased savings, service and security."

Both MarketScope reports were authored by Richard T. Matlus, William Maurer, Frank Ridder, Gianluca Tramacere, Claudio Da Rold, Jim Longwood and Eric Goodness. For its reports, Gartner evaluated vendors based on customer experience, market understanding, geographic strategy, product/service, sales execution/pricing, operations, and marketing execution. Gartner concentrated on remote support functions for database administration; ERP operation support; help desk services; technical support for mainframes; Unix, Linux and Wintel platforms; Web sites; and middleware. Its remote monitoring services report focused on the monitoring of data center computer hardware; network; security; desktops/laptops and related peripherals; email; application support; and storage, IT asset and print management.

ACS' global IT Outsourcing Solutions enable commercial businesses and government organizations worldwide to focus on their core competencies. By specializing in designing, developing and delivering effective IT solutions, ACS helps clients streamline IT functions and improve competitive position. ACS IT solutions include IT consulting, application infrastructure, business applications and technology infrastructure services. The company is ranked #4 of the Best Performing Infrastructure Providers by Global Services 100.

About ACS

ACS, a global FORTUNE 500 company with 63,000 people supporting client operations reaching more than 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients. The company's Class A common stock trades on the New York Stock Exchange under the symbol "ACS." Learn more about ACS at http://www.acs-inc.com.

The statements in this news release that do not directly relate to historical facts constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are subject to numerous risks and uncertainties, many of which are outside the Company's control. As such, no assurance can be given that the actual events and results will not be materially different than the anticipated results described in the forward-looking statements. Factors could cause actual results to differ materially from such forward-looking statements. For a description of these factors, see the Company's prior filings with the Securities and Exchange Commission, including our most recent filing. ACS disclaims any intention or obligation to revise any forward-looking statements, whether as a result of new information, future event, or otherwise.

The MarketScopes are copyrighted 2008 by Gartner, Inc. and are reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScopes, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


SOURCE Affiliated Computer Services, Inc.