WINSTON-SALEM, N.C., Sept. 28 /PRNewswire-FirstCall/ -- Continuing its commitment to put client satisfaction first, BB&T today announced changes to its debit card and ATM overdraft policy. Effective first quarter 2010, BB&T will eliminate overdraft fees for debit card and ATM transactions when clients overdraw their accounts by less than $5, and will charge no more than four overdraft fees per day.
BB&T also will begin to alert clients at BB&T ATMs when they are making a withdrawal that would overdraw their account.
These changes are in addition to the bank's long-standing policy that allows clients to make the choice of having the bank decline payment on presented transactions that would overdraw the account.
"Client satisfaction continues to be our top priority. The changes we're announcing today, in addition to tools and services we already provide, will help our clients better manage their deposit accounts," said Donna Goodrich, Deposit Services senior executive vice president.
BB&T offers numerous ways for clients to monitor their accounts and avoid overdraft fees, including online banking, call centers, e-mail alerts, mobile banking tools and ATMs.
At June 30, BB&T Corporation had $152.4 billion in assets and was the nation's 11th largest financial holding company. Founded in 1872, it operates more than 1,500 financial centers in 13 states and Washington, D.C. More information about the company is available at BBT.com.
