Multiplus Fidelidade Releasing Catalog Tomorrow and Expanding Reward Options
  
TAM Logo. (PRNewsFoto/TAM)
SAO PAULO, BRAZIL BRAZIL
In addition to airline tickets and tourist packages, the new customer loyalty network will have nearly 400 products from which participants can choose
SAO PAULO, Aug. 17 /PRNewswire-FirstCall/ -- Multiplus Fidelidade, the new
customer loyalty network with multiple redemption options created as an
initiative of TAM Airlines (NYSE: TAM, Bovespa: TAMM4), will be releasing its
rewards catalog tomorrow, August 18. With this catalog, members in the new
network will have more options to exchange their frequent flier points for a
wide variety of products beyond airline tickets on flights by TAM and its
partner airlines and tourist packages through the TAM Viagens tourist agency.
In this first version of the program there are nearly 400 products for
members of Multiplus Fidelidade to choose from, ranging from automotive
accessories, domestic appliances, phones, and portable electric and electronic
devices to toys and health and beauty items, among other things. The catalog
will be progressively expanded over time to include more products and
services.
The full catalog can be accessed at http://www.multiplusfidelidade.com.br
or at http://www.tam.com.br (under the "TAM Fidelidade" icon), and the member
must have his or her TAM Fidelidade card number and electronic signature for
TAM's site on hand. To redeem points and exchange them for rewards, members
will need their points redemption password for the TAM Fidelidade program. In
this initial phase, a minimum of 7,000 points will be needed to exchange for a
selected product, and the catalog can only be used by members who have a CPF
number (Brazil's taxpayer ID), with deliveries confined to Brazil's national
territory. TAM's partner, Americanas.com, will make deliveries to the
customer's chosen address.
The second phase of the marketing campaign to introduce Multiplus
Fidelidade's online catalog began to appear in two-page spreads last weekend
in the weekly magazines Veja, Epoca and Caras. Tomorrow, August 18,
advertisements will start running on the Internet and in radio spots in
Brazil's main cities. The ad placements explain that new partners will soon
be announced based on suggestions sent in by customers. They also point out
that TAM is already part of the network, and therefore members of the TAM
Fidelidade program are eligible for this option to redeem points for a variety
of products in the online catalog. To reinforce the sense of convergence and
value of the accumulated Multiplus Fidelidade points, the image is made up of
circular shapes, which will always contain one of the products available from
the catalog.
Prior to the end of September, the advertisement will also appear in the
magazines Exame, Carta Capital, Dinheiro, IstoE, Epoca Negocios, Pequenas
Empresas Grandes Negocios, Placar, Quatro Rodas, Galileo, Quem and Contigo, in
addition to publications specifically dedicated to travel and to women's and
men's interest. The online media placements can be viewed on sites like MSN,
Globo.com, Yahoo, and Estadao. The campaign was developed by the Young &
Rubicam agency.